Annual report and accounts
Our Annual Report and Accounts outlines our performance during 2023/2024.
Over the past year we have been working hard on building a better, simpler and greener railway for Britain. Running the national rail network comes with undeniable challenges, severe weather being the one that stood out over all others in the last 12 months. I am hugely proud of the achievements of the thousands of colleagues who work skilfully and tirelessly to keep passengers and goods moving safely whatever the elements throw at them.
We’ve successfully closed our sixth control period (2019-24) which saw record efficiencies of £4bn delivered, as well as strengthening the resilience of our network to climate change impacts and have also supported the smooth delivery of memorable national events.
That said, while train service performance has shown some signs of improvement on key parts of the network, there is much more to be done and that remains a key focus for us.
For me, it is a privilege to work alongside my 40,000 colleagues at Network Rail in rising to the future challenges we face. Our station teams, signallers, track workers, managers and engineers will all play a part in delivering better for our passengers and customers. I am also proud of our wider railway family, our supply chain and train operating partners, who will be demonstrably involved in our journey to building a better railway.
Andrew Haines, chief executive