Railway Performance

From Monday 1 April 2019, the UK Rail industry introduced a new, more detailed and precise set of measures to better understand how timely our trains are – from station to station, and from minute to minute.

The measures reflect that good performance needs to be delivered throughout the whole journey and that every minute matters for passengers.

The figures below illustrate these new measures using data from the most recent period – quantifying how punctually trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable.

More detailed data, including historic punctuality figures, can be found on the Office of Rail and Road (ORR) website.

Term Definitions

Last 4 weeks: 10 November 2024 – 07 December 2024       

Number of recorded stations stops – 6,373,156

Passenger Trains Planned – 579,146

New industry measure – train punctuality at station stops 2024/25 (period 9)

Last 12 Months – 10 December 2023 – 07 December 2024  

Number of recorded stations stops – 81,194,852

Passenger Trains Planned – 7,298,019

New industry measure – train punctuality at station stops – MAA as at 2024/25 (period 9)

Download On Time data for period 9 (xlsx 16 KB)

Delay responsibility

This chart below shows who was responsible for passenger train delays of 3 minutes or more.

For regulatory reasons, Network Rail is assigned responsibility for delays caused by external factors such as weather, trespass, vandalism, cable theft and fatalities.

Please note, due to the way this data is rounded the total delay responsibility figure can sometimes total 99.9%. This is a system generated figure so cannot be altered.

Download delay responsibility data for period 9 (xlsx 15KB)

Term definitions

Full details of the delay attribution rules can be found on the Delay Attribution Board’s page.

To find out more about what can cause delays on the network please visit our Delays explained page.