Stories around our network
![Passengers looking at notice boards at Birmingham New Street](https://www.networkrail.co.uk/wp-content/uploads/2019/05/LNW-Birmingham-New-Street-Notice-Boards-1310x688.jpg)
Stories
Infrastructure insights
Putting passengers first
What’s the National Operations Centre and how does it help passengers?
18 April 2019 | 4 min read
At the heart of the railway is a little-known team of dedicated specialists. How does it help keep trains moving? How…
![Still from animation showing a signal box and small and large mechanical signal levers](https://www.networkrail.co.uk/wp-content/uploads/2019/04/Signalling-animation-thumbnail-1310x688.png)
Stories
Delays explained
Infrastructure insights
Delays explained: signals
17 April 2019 | 4 min read
Signalling is a crucial part of the railway infrastructure, enabling trains to move safely around the network. But how does it…
![](https://www.networkrail.co.uk/wp-content/uploads/2019/04/Bloxwich-level-crossing-1024x545.jpg)
Why does Network Rail close level crossings?
12 April 2019 | min read
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How does the Network Rail helicopter reduce delays?
10 April 2019 | 2 min read
How customer service assistants are the eyes and ears in our stations
9 April 2019 | 2 min read
Automated design a game-changer for the railway
14 March 2019 | 2 min read