This stunning, historic building is a favourite meeting point for many thanks to its shops, bars and restaurants. It even has its own guided tours, including of hidden underground vaults!
Maps of the station
Our interactive map will help you find your way around the station.
The British Transport Police office is by the entrance to the low-level station. If no one is there, use the phone by the entrance to contact police control.
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
There are luggage trolleys at the Gordon Street entrance and on every platform.
Photo booths
There are booths for passport photos.
Water fountains
There are water fountains located next to platform 8 and at entrance to platforms 9 and 10
Wi-Fi
Free public Wi-Fi.
Car park – Mitchell Street
There are 230 spaces available, find out more about the tariff on the NCP website. Debit and credit cards (except Amex) are accepted. The car park is open 24 hours, max vehicle height is 1.93 metres.
How to get there
Sat nav postcode G1 3LN
Vehicle access is on Mitchell Street, accessed via Argyle Street. A detailed map is available on the NCP website.
Accessible parking
Two Blue Badge spaces are available. Normal tariff fees apply.
Bicycle parking
The racks are near the escalators leading to the lower station, behind the departure boards. Racks are also located on platform 15. Short term bicycle parking is located next to our Mobility Point on main concourse opposite M&S.
For information about taking your bike on the train, see the to and from section.
An up to date tariff can be found on the NCP website. Debit and credit cards (except Amex) are accepted.
There is a reduced tariff for stays under 20 minutes.
Open 24 hours. Max height 1.90 metres.
How to get there
Sat nav postcode G1 4PA
Vehicle access is on Midland Street via Oswald Street only, which is in turn reached via Broomielaw or Commerce Street. View on the map (NCP website).
Accessible parking
There are six Blue Badge spaces: four on level five and two on level four. The normal tariff applies.
There is a level route between platform 15 and level five of the car park (station hours only).
Station accessibility
Step-free access
There are step-free routes to and from Gordon Street, Hope Street and the low-level Hope Street station. The Union Street entrance has steps.
To get to the low-level station from the main concourse, there are escalators by platforms 14-15 and lifts by the Hope Street entrance.
Ticket office: Neither ticket office has a low counter.
Induction loops: On the concourse near the main seating area. There is no loop in the reception.
Visually impaired: There are tactile warning strips along each platform.
Deafblind: several members of staff at this station are Level 1 Guide Communicators.
Requesting assistance
Coronavirus information:We are working hard to help all passengers travel safely and with confidence, for more information visit our Helping you travel safely page.
Speak to any member of our staff or go to Mobility Point where there is an intercom at entrance.
Monday to Friday 07:00 – 18:00 (closed bank holidays)
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible toilets
Inside the Gordon Street entrance, use intercom for access
Near the entrance to the low-level station. Radar key required
They are closed at midnight.
Sign Live
If you are a BSL user visiting this station, you can use Sign Live to connect to an online professional BSL interpreter for free.
You only need to register with sign live once, via google, facebook or email, and you will be able to communicate with the station team quickly via sign live’s community directory. You can find out more on the sign live website.
We also have BSL screens attached to our main customer information boards.
Wheelchairs
Wheelchairs can be borrowed for use around the station.
Getting to and from the station
Car
Pick-up / drop-off points:
West Nile Street, south of St Vincent Street
Renfield Street
Gordon Street, east side
Hope Street – before the taxi queue, next to the low level entrance
BusMain bus stops on Hope Street and Union Street.
Airport buses leave from Waterloo Street (Hope Street exit).
The inter-station bus leaves Gordon Street on a circular route, Queen Street station – Buchanan bus station – Glasgow Central.
Taxi
Taxi rank: opposite the main entrance at Gordon Street.
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